IT Technical Support Spring Resume
IT Technical Support Spring Resume
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Seeking Job: IT Technical Support
Position Desired: IT Technical Support
Cover Letter:
Hi,
I am a hard working individual with substantial working knowledge and experience in the Information Technology field who enjoys helping people.
Attached is a copy of my resume:
**** ****
(***) ***-****
CAREER OBJECTIVE
To be able to utilize my IT Computer Skills, Work Experience, and Educational Background with
a company that provides quality services to its clients and employees.
SKILLS
MICROSOFT OFFICE , MICROSOFT WINDOWS OS, MICROSOFT OUTLOOK, LOTUS NOTES, MOBILE ACCESS SERVICES, MICROSOFT OFFICE COMMUNICATOR, APPLE OS, SERVICE NOW (IT SERVICE MANAGEMENT SUITE), PEREGRINE SERVICE CENTER, ****IMO ASSET CENTER, EFS (ENCRYPTING FILE SYSTEM), ACTIVE DIRECTORY, DELL LAPTOPS, IBM-LENOVO LAPTOPS, HP DESKTOPS, HP PRINTERS, LEXMARK PRINTERS, HP SCANNERS, TCP/IP TECHNOLOGIES, LAN/WAN, WI-FI, WIRELESS NETWORKS
WORK EXPERIENCE
IT Imaging Support Technician
MBI/Jones Lang LaSalle, Chicago, Illinois
April 2018 – March 2022
• Build, Configure and Deploy Laptop and Desktop Computers for New Hires.
• Decommission/Redeploy returned machines.
• Assist users with Troubleshooting Software/Hardware issues.
IT Consultant
Chicago Events Management, Chicago, Illinois
(Bank of America Chicago Marathon/Shamrock Shuffle)
March 2010 – October 2019
· Configures and Upgrades Apple machines (OS, Safari) for tracking Runners/Participants and Event Staff usage.
· Builds and Prepares IBM Laptops with current Applications and Networking configuration.
· Assists and Supports end users with Computer and Printing issues.
· Troubleshoots Laptop, Printer, Network (LAN/WAN) issues and problems.
Desktop Engineer
Chicago Transit Authority, Chicago, Illinois
November 2017 - April 2018
• Install New computer systems at multiple sites.
• Perform software/hardware updgrades for different users.
• Troubleshoot issues on existing machines.
Computer Deployment Techni
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Last Updated: Nov 5, 2022 @ 10:12am
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