As part of our ongoing "Getting to Know Your Local Businesses" series, we sat down this week with John Nguyen, owner of Healing Reef CBD.
Tell us a bit about your business: What does your business offer, and how long have you been around?
Our store is a health and wellness dispensary, offering the most effective THC-free cannabidiol (CBD) products today. CBD is just one of many different compounds known as cannabinoids found in the cannabis plant.
Offering gummies, dried fruit, tinctures and sprays, energy drinks, flowers, soaps, bath bombs, and pet products, we offer many different THC-free CBD product choices to meet all our customers' needs.
We opened in December 2019 and opened to the public this past January.
How did you decide to get involved in this line of work?
I started using CBD products after I had back surgery. I was in a big car wreck several years ago and taking pain killers to get through a day. I switched to the CBD products and never looked back.
After experiencing what a difference these products made in my life, I wanted to help as many people as I could live pain-free.
Tell us a couple of things that you are proud of in your business. What are you known for? What separates you from the competition?
I’m most proud that I’ve helped people heal from pain and anxiety. Our products don’t mess with your kidneys and are safe to use every day.
We are one of the most accessible CBD stores in this area. We’re open late and have a slide window counter for drive through assistance. We have an online shop and also have been delivering recurring orders to our customers. We have lots of options available so that our customers don’t have to walk into our store.
What is your favorite part of running this business?
I love it when I help a customer, and then they tell me how the product worked for them.
Recently, one of my customers came in complaining about being very anxious every morning. I introduced her to our CBD gummy bear product that she could use every morning. She contacted me and let me know that our product made a huge difference for her day.
Another customer has a pet with cancer that she didn’t want to put down. I introduced her to our organic products for pets, and she sent me a thank you picture of her dog. She says her dog is doing much better now with less pain.
Who is your ideal customer/client? Who do you serve best?
Our ideal customer is any individual who wants to relieve their pain, reduce their stress and anxiety, stay focused throughout a long workday, and sleep better every day. Our CBD products are also known to support everyday stressors, like driving on a crowded highway or work-related issues
We also reduce stress for cats and dogs. Whether your cat is scared of neighborhood fireworks or loud sirens, your puppy shakes from a thunderstorm, or your cat or dog has separation stress when being boarded at a kennel, CBD can reduce the pet’s stress. It is essential to get CBD products that are made specifically for animals.
Is there any other information you'd like your potential customers/clients to know about your business?
We do offer a 30-day money-back guarantee on all our products.
To learn about how CBD addresses pain, anxiety, and sleeping issues, ask questions, and learn about our products, visit our website. Watch informative videos on our Facebook page. We have yet to have a grand opening event but plan to once things open back up again. We’ll announce our event on our Facebook page.
We also offer a 10% discount for all first responders and veterans.
How do you see your business growing and improving over the next couple of years?
We are now focused on safety standards at our storefront and are offering all our products online for direct shipment to our customers. Our storefront remains open and meets CDC safety guidelines. Our long-term vision is to continue bringing the best CBD-enriched products to our customers and expanding our Texas operations.
To learn more about Healing Reef CBD, visit our profile at SpringTX.com.